"A nationally recognised, leading service provider who have been employed by more than 80 organisations Australia wide are experiencing exceptional growth within there Contact Centre.

As the Customer Services Team Leader your role will focus on developing a highly performing team through setting clear objectives, measuring and managing performance and motivating, inspiring, training and coaching staff to achieve their best.

The suitable applicant will possess strong planning and organisations skills, having worked within the Utilities/Power sector  or Banking/Telecommunications and can identify and resolve complex issues while working in a fast paced environment.

Successful management of this team will require a positive attitude, strong relationship building skills along with extensive call centre team leader experience.

Please contact Stacey Higgs for more information at stacey.higgs@hays.com.au or call 03 9604 9608 "