Receptionist
Multi-Sectoral Education Group
Professional Development Opportunities
Independent and Compliant
Macquarie Education Group Australia (MEGA) is a private Group of boutique Colleges (Macquarie English, Macquarie Institute, Macquarie Grammar School, Macquarie Mandarin, and Macquarie Coaching School) that provides quality education, located near the Queen Victoria Building, in Sydney. Members of staff are guided by a culture of professionalism. We are highly educated individuals striving to create an inclusive atmosphere wherein the value of education (not discrimination) is maintained. Humour and creativity are essential qualities in our workplace.
MEGA is committed to delivering ????? ????? education and learning. We are also committed to the Australian Quality Training Framework standards for Registered Training Organisations, ESOS Act, and the National Code 2007.
Due to exciting growth and rapid expansion, we need an additional Receptionist, to commence as soon as possible.
Key Tasks:
- Answer the phone in such a way that callers feel welcomed, valued, and contented
- Channel phone callers to the appropriate person
- Welcome visitors and guests and direct appropriately
- Meet the diverse range of real needs of students at reception
- Process enquires in a pleasant and accommodating fashion
- Convey messages to relevant people
- Process child protection forms and protocols – parents & volunteers
- Sort mail
- Empty internal mail box at reception and distribute to staff
- Issuance of security tags to non-staff entering ????? ?????
Secretarial and Administrative tasks:
- Maintain paper and electronic files and folders in a logical, up-to-date file system
- Update families contact details or channel to Student Services
- Handle & process confidential documents, as required
- Archive relevant material
- Receive, send, and distribute faxes/mail/mails, as required
- Support staff in clerical, administrative, & organisational matters
- Provide backup support for other office staff as appropriate
Person Profile - Qualification and Experience
Desirable
- Previous experience in an administrative related role
- Experience in the education industry
Attributes
- Demonstrate a desire to address customer needs and does so in a professional manner
- Work effectively within a variety of situations, individuals and groups applying the ‘whatever it takes’ attitude
- Communicate clearly and professionally in written and oral forms to both internal and external clients
- Treat colleagues and customers in a manner which demonstrates integrity, honesty and fairness
- Highly sensitive to cultural differences and needs
- Able to communicate effectively with people of limited English
- Extensive knowledge of The MEGA Group’s policies and procedures
MEGA encourages and provides members of staff with relevant opportunities for their professional development.
MEGA complies with Commonwealth and State legislation and regulatory requirements, relevant to its operations. The successful applicant will be required to complete a satisfactory Working with Children Check and must be legally able to work in Australia, without restrictions.
If you aspire to join the MEGA Team, please send your brief Resume with the contact details of two, recent referees to the CEO, Dr Gauld, by clicking below.
Only short-listed applicants will be contacted.
mycareer.com.au
