Remedy Automation / Integration Specialist

 

Long term contracts!  
Get your hands on the largest 7.5 implementation in Oz!  
Full life cycle project… just about to kick off!  
  
Leading Financial Services organisation is undertaking a large scale Technology Transformation project, and implementing Remedy / Atrium 7.5 as their ITSM tool of choice. This is a green fields project and undoubtedly one of the largest and highest profile of its’ type in the country.   
 
To improve the end customer experience through better stability, availability and quality of the production environment, the Automation / Integration Specialist will be accountable for the design and development of automated run books.

 Key accountabilities: 

 Design, install and configure the BMC Atrium Orchestrator aka Run Book Automation platform. 
 Design and develop automated run books / workflows for integrating multiple service management platforms e.g. BMC Remedy, Infra etc. 
 Design and develop automated run books / workflows for automation of IT processes e.g. end user service request automation 

 Essential requirements: 

 2 – 3 years of workflow / run book development experience using BMC Atrium Orchestrator aka Run Book Automation tool. 
 1 – 2 years of experience with BMC Remedy ITSM and BMC Atrium CMDB platform. 
 4 – 5 years of experience with Web Services development. 
 Strong knowledge of XML and XSLT. 
 Strong scripting experience using Perl (preferred) or Bash/Ksh/Borne/C shell, VBScript etc. 
 Strong SQL skills. 
 Exposure to MS SQL, Oracle and DB2 databases. 
 Exposure to system administration on Windows and Unix platforms. 
 Exposure to Event Management systems like BMC Event Manager, IBM Omnibus etc.   
 
 
For further information please forward your resume to ???@???.??? or call ????? ????? (??) ???? ????.