Level 1 Customer Support Officer

 

• Sydney south location  
  
• Customer Service professionals need only apply  
  

  
Our client is currently looking for customer service professional to join their Level 1 team. In this role you will be answering ????? ????? and Level 1 calls and log incidents. This role is critical and requires someone with strong attention to detail. Solid background in a call ????? ?????/customer service is a must.
 
Duties and responsibilities:

• Available to take calls when rostered  
  
• Provide callers with accurate information  
  
• Take accurate information from callers  
  
• Committed to providing a strong customer service based focus   
  

  
Skills and experience required:

• Solid experience in a customer service call ????? ?????  
  
• Experience in using call ????? ????? systems  
  
• Proven ability to learn and adapt to new technologies  
  
• PC knowledge including MS Windows and Novell  
  
• Excellent communication skills (written and verbal)  
  
• Current and valid NSW Drivers License  
  
• Accurately type at 40wpm whilst on the phone  
  

  
If this sounds like you and would like to be considered for this opportunity, what are you waiting for?
 
Please send your CV to ???@???.??? contact Roberto on (??) ???? ???? for a confidential discussion.