Business Systems IT Support Team Leader

Career Opportunity for a dedicated professional Team Leader in the Support of Business Applications & Continuity with an organisation which leads its field !

Well-presented, highly organised "hands-on" individual to lead/mentor small support team. Strong business analysis & communication skills essential !

Professional and structured work environment located in Western Sydney.

Business Systems Support Team Leader - Are you a high-achieving graduate who has demonstrated such drive and determination that you have risen to a leadership role over a fairly short career (ie, about 10 years) Take your career to the next level in joining this successful global brand, in a role offering long-term stability and excellent training and benefits.

Ideally you'll have proven experience in leading a team to support application systems and their business users. However, if you have around 3 years of leadership experience (small teams are fine), IT Systems experience and some Business analysis and Project Management skills, AND you are an outstanding performer, our client will train you in the rest.

As the Team Lead, you will be responsible for:

• Leading and managing a small support team for in-house business systems/applications/infrastructure such as Financial, Distribution, etc.
• Liaising with the business and providing support to users and management.
• Implementation of new systems and upgrades, including project management.
• Coordinating and performing testing on new program versions.
• Ensuring the development, maintenance of training programs including documentation.
• Conducting presentation and in-house training sessions.
• Developing and mentoring your team.
• Ensuring business continuity which may at times lead to working outside business hours.
• Assist in tracking and troubleshooting software and hardware issues to a complete resolution

To be part of this fast growing organisation, you must have the capacity and experience to work with all levels of business and management, with a "hands-on" leadership style.

It is mandatory that you have the following experience, qualities and credentials :

• At least 3 years experience in a "hands-on" role as a team leader managing a small team
• A completed University Degree (Please list full qualification details/results in your application).
• Proven experience in Business Analysis, Issue analysis and Trouble Shooting.
• Proven experience with Project Management of implementations and upgrades.
• Strong communication and people & interpersonal skills, for dealing with all levels of business.
• At least 5 year experience in the implementation and support of business software applications (such as financial, administration, inventory, distribution, business operations) and systems.
• Presentation, training and policy writing experience.
• Able to champion company policies and procedures whilst providing leadership to team.
• A stable work history with a career background (not a pattern of contract or short-term work).
• Must be professional, disciplined and well-presented with a "Can Do" attitude.
• Delivery focused and able to get the job done.
• Reliable with good organisational skills.

Please include a cover letter to elaborate why you believe that you are suitable for this role, ensuring that you meet all of the mandatory criteria above.

Please note that this is not the right role for someone who already has significant experience in Management level positions: the organisation prefers to groom somebody into the role and will conduct training and mentoring. As such, they are looking for applicants with a track record of permanent career roles and stability.

This position is located in the heart of Western Sydney with free parking available on-site. Some interstate/international travel may be required. The corporation offers long-term job security with $108K p.a. initial package, with a pay increase the following year.

To be considered for this role, you must be an Australian/New Zealand Citizen or an Australian Permanent Resident, with proven local industry experience. Please do NOT apply if you require work visa sponsorship.

If you want to grow a long term career in an expanding organisation, that is genuine about providing security and benefits for their staff in a professional environment, then click on the "Apply" button now! The reference number for this position is 3538.

Previous applicants for this role need not re-submit.

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

Please contact quoting reference number MC/3538
Street address: Level 1, 66 Berry St, North Sydney NSW 2060
Postal address: PO Box 1805 North Sydney NSW 2059
Phone (02) 9955 0088 • Fax (02) 9957 3225
Email: Please use the 'Apply Now' application form below.
Website: www.unicomsystems.com