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Customer Service Team Leader
Global Wholesale & Distribution Company
Parking on Site
Drive Efficiencies
Experienced Customer Service Team Leader required now! Part of a global distribution and wholesale group, a position is available for a talented Team Leader within a well known organisation in the Bankstown area.
You will take responsibility of a team of customer service representatives, lead and aspire them to offer first class service to their customers and assist with their own professional development.
Duties will include:
• KPI monitoring
• Managing the inbound order entry team
• Weekly and monthly reporting
• Recruitment and development of staff
• Leading teams to provide the best possible service to their customers
• Team performance, including attendance, punctuality & performance development reviews
To be successful in this position, you will have significant experience in leading and developing teams within a contact centre environment ideally in a product based industry.
Please contact ????? ????? on (??) ???? ???? or email ???@???.???
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