Support Analyst / Junior Business Analyst x 2

 

2 x 3 month contracts

Junior BA / Application Support

Get through the Christmas period

We have 2 x urgent requirements for Support Analysts to join this respected Australian banking giant in the Sydney CBD.
 
You will act as the conduit between the Business Users and Systems Managers to ensure that agreed service levels are met as well as assisting with ongoing system support and continuous improvement.
 
You will be involved in: 

• Relationship management with the Business and IT stakeholders
• Manage communication with all stakeholders for operational issues
• Production and maintenance of quality process documentation
• Intra-team knowledge sharing
• Ensuring ????? ?????'s are met and understood
• Provide 2nd / 3rd level support to Systems Managers where necessary

 In terms of technical exposure, the following are desirable: 

• Oracle Financials (Fixed Assets, Accounts Payable, General Ledger)
• WEAPS
• MDM (Master Data Management)
• GDW
• Promis
• BIO

Those with the above skills/experience are encouraged to apply today. If you have experience in a similar role in Finance or HR but do not possess the technical exposures above, please call ????? ????? on (??) ???? ????.
 
These are urgent requirements - applications are being reviewed on 9th November.