Network Support Engineer - 24x7 shift - MUST be an Australian Citizen

 

CBD based

Shift work

Windows/Linux/IP Networks

Our client is a leading supplier of Information and Communications Technology (ICT) that is dedicated exclusively to the business and government markets. They provide a complete range of voice, data, mobile and hosting solutions that are used every day by businesss spanning the Asia pacific region.

A dynamic and fast growing corporation, they boast extensive experience delivering ????? ????? innovative solutions and have developed considerable expertise in customising and managing ICT infrastructure to meet the exacting needs of their customers and constantly offer their clients and the market a fresh approach to telecommunications.

In this role you will be responsible for:

 

Shift work on 24x7 roster basis

Monitor ongoing operations and performance with management tools set to anticipate problems and act on issues when flagged

Level 1 technical support for fault resolution, qualify problems and perform preliminary diagnosis

Pro-active monitoring ????? ????? NOC and managed customers infrastructure

To take ownership of problems for the customer from the opening of a problem ticket through to final resolution and closure

Escalate problems as required

Schedule changes with the customer

Handles orders for services provisioning

Install and Configure Win2K, Unix Servers, Firewalls and Networking equipment

To be successful you will need skills and knowledge in the following:

 

Knowledge of Windows and Unix operating systems

Knowledge of IP Networking

Knowledge of LAN/WAN Networks and protocols

Knowledge of Firewalls is an advantage

Interested then email ???@???.???

Please apply below, or call ????? ????? on (??) ???? ???? for a confidential discussion.