Human Resources – Contact Centre

 

Great CBD Location

Exciting New Project

Well Renowned Organisation - Strong Management Support

Based in the CBD, our client is a dynamic telecommunications company, building a state of the art, best in class contact centre to deliver outstanding customer service to their clients. 

 

They are going through the process of in-sourcing, from using external vendors and this is a challenging and essential role, where you will be able to see the results of your actions.

 

They are seeking an HR Generalist, responsible for the overall deployment of their HR for the Contact Centre of approx 40 staff in a 24x7 environment.

 

The role will include:

• Delivery of a range of generalist HR functions to cover the employee lifecycle, focussing on engagement, training and coaching
• Learning and Development
• Recruitment & Retention
• Consulting and Coaching and Performance Management
• Issue Resolution
• Culture and Recognition
• Special ad-hoc projects

To be successful in this role, you must:

• Have at least 6 years of HR operational experience, 2 years in a Senior Consultant and 3 years in ER, recruitment and L&D
• Be able to demonstrate sound generalist knowledge, remuneration management experience, employee legislation knowledge & culture enhancement
• Have outstanding communications skills, with the ability to present effectively and build relationships at all levels
• Have excellent operational/ implementation skills, with a proactive and flexible approach
• Recent experi3ence in a technology based environment is also highly desirable

This is an outstanding opportunity to be part of this exciting new project from the ground up.

 

Please note that only successful candidates will be contacted for interview

 

To apply online, please click on the appropriate link below. Alternatively, please contact ????? ????? on (??) ???? ???? or ???@???.??? Ref No. KA-1860-HR