Service Centre Team Manager

 

Blue-Chip Employer of Choice

Property Industry

CBD Location

This is one of the most sought after Team Manager roles to hit the market this year! Located in the heart of the CBD, this opportunity is not to be missed.
 
Are you looking for your next challenge in contact centre management and looking for a company that can support and develop your career as far as you want to go? The sky really is the limit in this iconic property organisation.
 
 As Service Centre Team Manager you will take responsibility for a team customer service representatives, leading and inspiring ????? ????? offer a first class service to corporate & internal customers.
 
The company is looking for a strong team manager who can not only guide their own team but also manage internal stakeholder relationships.
 
Duties will include:
·         Overall responsibility of the delivery of value to corporate and internal customers
·         Engaging key internal and external stakeholders to deliver premium service
·         Manage and mentor the service team to deliver world class service
·         Foster a productive and constructive team environment
·         Ensure data integrity of service centre
·         Develop ongoing induction and training programs
 
This is an employer of choice that very rarely goes external. The ideal candidate will have proven experience in managing successful contact centre teams, have strong leadership abilities, be positive and motivating & have strong problem solving skills.
 
In return you will have the opportunity of working in a truly forward thinking organisation who is a blue-chip employer of choice.
 
Any interest or exposure you may have in the property or facilities industry may be advantageous  
 
To apply please contact ????? ????? at Hays Contact Centres on ???@???.??? phone (??) ???? ????