Your opportunity to join one of Australia's Big 4 Banks in the heart of the CBD! Working within a busy contact centre, you will be taking inbound calls from customers who believe their credit cards have been used fraudulently. You will use your investigative skills to assess and collect relevant information from the customer in order to process their request effectively.

To be successful for this position you will have:

• Superior customer service and communication skills
• Computer literacy
• Ideally 12 months experience working in a contact centre environment
• Good organisational skills and attention to detail
• Finance and/or fraud experience will be advantageous

In return, you will be offered a competitive hourly rate, full training and a fantastic team environment. Several positions available.

You must have unlimited work rights to be considered.

To apply or for more information, please contact Kate Van Buitenen from Hays Contact Centres on 8226 9746 or send your resume to kxvan@hays.com.au quoting ref# 265244.