- Fantastic Opportunity!
- Ongoing Opportunities for Career Advancement!
- South Eastern Suburbs - work close to home!
An opportunity currently exists within a leading software house in the South Eastern Suburbs of Melbourne. This organisation provides Dealer Management Solutions to the Automotive industry, and is considered to be the market leader in their field. To assist the organisation to maintain their enviable reputation, a customer focussed Help Desk Consultant is required to join the friendly and team oriented Accounting Help Desk team.
Reporting to the Team Leader, your day to day responsibilities will include:
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Registering all client service calls.
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Providing initial diagnosis and resolution of service calls from clients.
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Liaising with support specialists when required to ensure the resolution of all service calls.
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Meeting and exceeding all Service Level Agreements.
To be successful in this position, you must have previous experience working within a car dealership - either in administration or accounting - utilising ERAnet, DealerPRO and AutoLedgers. Similarly, you will be an exceptional communicator, both written and verbally, and possess exceptional troubleshooting skills. You will also have strong computer literacy skills. IT or Automotive qualifications will be highly regarded.
In return for your dedication and hard working nature, you will work within a supportive and friendly team, be provided with opportunities for training and career advancement, and have the chance to work close to home! Similarly, an attractive salary package is on offer.
So, if this is the opportunity you have been waiting for, do not hesitate - send your CV in today or call 9600 9199 for a confidential discussion.
Apply now
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.
