Customer Service Officer
$25 per hour + super
Seven Hills location
3 month contract position
The Company:
Our client in an international supplier of food ingredients to major food manufacturers throughout Australia. They have a well established business with their local Head Office at Seven Hills in Sydney’s west – just five minuted walk from Seven Hills Station. Between now and the New Year they have a number of key support staff taking annual leave and need an experienced Customer Service person to fill the gap.
Working hours will preferably be 8.30 to 4.30 Monday to Friday; however they could accommodate school hours of 9 am to 3 pm for the right person. The business will close from 24th December and re open on the 4th of January. The contact term will be from now at least until the end of February 2010.
Your Job will be to:
Accurate processing of customer orders into the computer system.
Provide accurate & timely advice to customers regarding order status.
Resolve complaints at customer level quickly and efficiently.
Maintain and input customer special requirements.
Report on delivery performance.
Arrange delivery of stock to customers.
Process customer information regarding payments into computer.
Check customer back order reports. Advise customers of delays and negotiate alternative delivery arrangements. Notify Customer Service Supervisor of unresolved customer delivery problems.
Process customer credits for returned goods
Check warehouse and delivery accounts as needed
The Ideal Person we are looking for:
Must have extensive customer service experience not just call ????? ?????.
Will be a mature person who is quick to learn, reliable and customer focussed.
Has a great telephone and customer relationship manner and a tremendous work ethic.
To apply for this position you must have a visa or resident status that legally entitles you to work in Australia. Please include details of your nationality and resident or visa status in your application.
How to Apply:
Please click the ‘Apply Now’ button below to send an application. If you require any further information please call ????? ????? on (??) ???? ????. Should you experience any difficultly with applying please email us at ???@???.??? Job Reference No VR91104M or visit our website www.technicalfocus.com.au.
Technical Focus Pty Ltd Suite 106 Lakeside Corporate Centre, 29-31 Solent Circuit, Norwest Business Park, BAULKHAM HILLS 2153.
Visit our web site mycareer.com.au
