Our client is a leading Multi National Public Corporation
They have a need for a highly experienced Technical ( Mechanical ) customer service officer who enjoys taking ownership of customer orders, and resolving issues before directing them to their service operators to complete the requisition, and to play a key role in their customer service team. You will understand the importance of providing customers with a high level of service and will enjoy going that little bit further to ensure things are followed through and timelines met.
Your responsibilities will be varied but will include
Enter/Update data in ERP database for service works in progress and track service works
Co-ordinate resources and materials to meet on time delivery of customer commitments and expectations.
Assist with generation and accurate customer and internal reports.
Undertake training as required,Working in a team environment
Sound computer skills (eg Excel, Word, Outlook and SAP, Oracle)
Excellent Verbal and written Communication skills
An Analytical mind, Good at Problem solving, Eye for detail with a Can do attitude
Following up backorders, liaising with service, trades and other departments as required and handling a range of enquiries.
The position is based in the Scoresby area, offering a very competitive salary package and a great team and company environment. Previous experience in a fast paced environment will be well regarded.
All applications will be treated with the strictest of confidence and should be addressed to
Nicholas Calvi, Auslink Consulting Group
, Vic 3101
03 9854 6344 Fax 03 9854 6345
Email nick@auslink.com.au
Internet www.auslink.com.au
Nick Calvi 0418 364 001
Apply now
To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.
