Customer Service Officer Technical

 

Great Environment

Scoresby Location

Salary Package up to $54K

Our client is a leading Multi National Public Corporation

 

They have a need for a highly experienced Technical ( Electronic ) customer service officer who enjoys taking ownership of customer orders, and resolving issues before directing them to their service operators to complete the requisition, and to play a key role in their customer service team. You will understand the importance of providing customers with a high level of service and will enjoy going that little bit further to ensure things are followed through and timelines met.

 

Your responsibilities will be varied but will include

 

Enter/Update data in ERP database for service works in progress and track service works

Co-ordinate resources and materials to meet on time delivery of customer commitments and expectations.

Assist with generation and accurate customer and internal reports.

Undertake training as required,Working in a team environment

Sound computer skills (eg Excel, Word, Outlook and SAP, Oracle)

Excellent Verbal and written Communication skills

An Analytical mind, Good at Problem solving, Eye for detail with a Can do attitude

 

 

Following up backorders, liaising with service, trades and other departments as required and handling a range of enquiries.

 

The position is based in the Scoresby area, offering ????? ????? competitive salary package and a great team and company environment. Previous experience in a fast paced environment will be well regarded.

 

 All applications will be treated with the strictest of confidence and should be addressed to

Nicholas Calvi, Auslink Consulting Group

, Vic 3101

(??) ???? ????  Fax (??) ???? ????

Email ???@???.???; 

Internet mycareer.com.au