Service Support Worker

 

 

·   4% above award with salary packaging available

· Newly created role at our Sandringham premises

·  Full-time (38 hours per week)

·   Flexible working conditions and career development

 

 

About Family Life

Family Life serves families, children and youth with a priority to those at-risk, guided by a whole of family approach.  Since 1970 we have responded to the needs of the community and developed innovative programs to promote wellbeing. Family Life invests generously in the development of staff to achieve career objectives.

 

About the Position

This is an exciting opportunity to join Family Life and be part of the Sandringham team. This new position will provide administration services to the Program Manager and services teams and assist in providing the front of house customer service interface to customers and clients accessing Family Life Services. You will utilise your reception/customer service, organisational, computer and administrative skills to ensure the requirements of our clients and the Services Teams are supported effectively.

 

 

About You

To be successful in this role you will need a strong customer service focus, working with a team to provide initial contact for customer/clients by phone, and in person. You will enjoy utilising your professional administrative support skills and have a passion for providing excellent customer service to members of the community and co-workers alike. You will have proven experience in a similar role, and be proactive, with a commitment to continuous improvement.