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Service Desk Operator (Admin Focus)
6 Month Fixed Term
75% Active Directory
6month Fixed Term Employment
75% Admin Focus
Immediate Start
At Sinclair Knight Merz (SKM), we've built a reputation as a business that focuses on developing our people, and giving them every opportunity to improve. We are a multi-disciplinary engineering ????? ????? company with more than 6,000 people working for us across 16 countries. There's never been a better time to join us as we look toward the future.
One of the cornerstones of our success has been our IS Group's innovative approach to scalable technology.We are rapidly moving into collaborative technologies to support our sustainability strategy, and have a number of technology programs to enable our business strategies. With a strong culture of teamwork and a collegiate structure that empowers our people, you will get the opportunity to work alongside our other talented IS team to further cement IS as a true business partner. Driven by achievement and excellence, you will be an integral part of our innovative IS team, servicing our internal clients.
Due to our busy work load we requirea Service Desk Operator for a6 month fixed term employment. This is a unique role where 75% of your time will be focused on reducing the administration queue, creating user accounts, terminating existing accounts etc. You willupdate old process documentation, produce step by step user guides for new processes and procedures. The remainder of your time will be to provide first level phone support for all incoming Service Desk incidents and requests. You will manage your own time and prioritise tasks to ensure that our internal customers are dealt with in a helpful and responsive manner.
We are looking for someone with a strong track record in corporate administration with exemplary customer service skills.Previous service desk experience is ideal but not essential but an interest in IT is a must. You must be pro-active, possess excellent phone manner with second to none communication skills (both written and verbal).
Apply now by clicking on the link or contact Kaya Lee Regional Recruitment Specialist on(??) ???? ????to discuss life at SKM.
All applications must be accompanied by a covering ????? ????? your suitability to be considered for this role.
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