Department:                NSW Office of Water
Job Title                      Licensing Officer (Customer Service)
Job Classification        Clerk Grade 4
 
City/Town/Suburb       Newcastle
Employment Status      Permanent Full-Time
Job Reference No       DWE2009/121
 
Salary Package           $67,675
Salary Start                 $59,498
Salary End                  $61,328
 
Job Description           Provide direct point of contact for information and advice to clients, staff and other community and government partners on water licensing. Investigate, assess, report and develop conditions for applications for water and riverine licensing.  Undertake administrative functions, processing and correspondence management to support water licensing activity, state wide.
 
Selection Criteria
 

• Demonstrated commitment to quality customer service.


• Sound organisational skills and proven ability in record keeping, work prioritisation and meet deadlines.


• Well developed presentation, interpersonal, written and oral communication skills.


• Demonstrated problem solving skills and the ability to handle sensitive issues and private information.


• Proficient computer skills including application of word processing, spreadsheet and presentation packages.


• Knowledge of financial systems and practices and strong numeracy skills.


• Ability to work independently and also as part of a team.

  
Inquiries Name            Brian Gardoll
Inquiries Phone           (02) 4904 2528
 
Information Packages Please send an email to dwe.infopack@dnr.nsw.gov.au with 121 in subject line. This is an auto response.
 
Applications                 E-mail your application to applications@dnr.nsw.gov.au with the Job Reference Number & your name in the Subject line. Or by post to Recruitment Services, ServiceFirst, PO Box 3720, Parramatta NSW 2124
 
Closing Date               29 November 2009
 

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