Citizen Services Officer

 

12 month placement

$51,969 - $59,277 pa + super

Utilise your excellent communication skills to gain a rewarding and interesting role as Citizen Services Officer. You will work as part of a professional and friendly team providing high quality responses to our citizen’s inquiries.

As the successful applicant you will work as a member of a team to provide a high quality response to inquiries and requests for service received in person, telephone and by correspondence/e-mail.

You will have a Certificate 3 in customer service, business administration or similar field and/or proven experience in a customer service environment with a genuine commitment to excellent customer service. You will also have proficient computer skills, with a working knowledge of Microsoft Office applications; experience in maintaining administration systems and transaction processing together with excellent communication, interpersonal and written skills as well as an ability to work in a team environment.

This is a full time 12 month placement and is classified as Band 5 ($51,969 to $59,277 per annum).

Further inquiries can be directed to Yvonne Condello, Citizen Services Team Leader on (??) ???? ????.

Applications should include:
• a covering ????? ????? states the title of the position you are applying for (please quote position no 1633) and which addresses the key selection criteria as stated in the position description;
• a current resume.

Applicants must be either a permanent resident of Australia or have evidence that they have the right to work in Australia.

Applications must be forwarded by 5.00 pm Thursday 12 November 2009.

Applications should be made on-line through ???@???.??? Council’s website.
Or alternatively can be emailed to:
???@???.???

Please Note: Electronic resumes will only be accepted in Microsoft Word or Adobe Acrobat format.
Applications can also be forwarded to the following postal address:
Manager, Human Resources
Moonee Valley City Council
P.O. Box 126
Moonee Ponds Vic 3039


Please read the position description before applying. Position Descriptions are available by clicking on the Apply Now button.