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Help Desk/Support
Service Desk Operator Level 1 & 2 Support
Technical Experience
If you are looking for an exciting....new environment....dynamic team....fantastic opportunities...then read on !
My client who is based in the South Eastern suburbs is looking for a new person to come and join their team. This is initially a 6 month contract with view for extension. The success candidate will need to have experience in the following criteria below.
- Minimum 2+ year Helpdesk experience
- Level 1 & 2 support for logging, investigation, monitoring ????? ????? of incidents and requests
- Experience working in large environments preferably ITIL environment
- Excellent experience and knowledge of Microsoft Office Suite: MS Outlook, MS Exchange
- Must have outstanding Customer Service skills and be able to engage with people of all levels
- Must have experience in call ????? ????? such as Remedy, Heat, HP Openview, advantageous if have used Service Manager 7
- Communication skills must be of excellent standard this is essential
If you are able to confirm all of the above please apply without delay and send your CV to ???@???.???
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