Senior Consultant – Employee Assist Services

 

The Company

Our client has been assisting individuals with their rehabilitation and safe and sustainable return to work since 1988. Their specialist occupational rehabilitation team, restore, is a registered provider for the Victorian WorkCover Authority, Comcare and the Transport Accident Commission.

Their aim is to:

• Assist clients to remain at or return to safe, suitable employment

• Provide clients with the necessary skills and information to manage their injury/ illness at work

 

Primary Objective

Provide Employee Assistance (EAP) and Critical Incident Debriefing (CID)

services from serviced office locations across the Melbourne Metropolitan

regions in accordance with company contracts.

 

Qualifications and Pre-requisites:

• Relevant Under Graduate Degree eg. Psychology or Social Work

• Relevant Post Graduate qualifications (desirable)

• Current Registration as appropriate

• Current motor vehicle licence and access to own car and mobile phone

• Minimum 3 years experience in provision of relevant EAP counselling /coaching, assessment and early intervention consultancy.

 

Technical Competencies

• Proven capability to provide EAP / CID services which include solutions focussed professional, confidential counselling and coaching services to employees and their immediate family

• Ability to work within diverse workplaces to assess work stressors and risk factors in work environments for promotion of wellness &/or prevention of injuries / illness

• High level oral presentation skills

• High level written presentation skills eg report writing, proposals etc

• Demonstrated customer focus - internal and external

• Ability to provide technical / professional guidance to others

• Competent at using Microsoft Word, Outlook email, with some understanding of Excel and PowerPoint

 

Professional / Personal Competencies

• Demonstrated ability to manage own time, priorities and workload factors

• Ability to monitor quality of work produced and outcomes

• Demonstrated knowledge and experience in EAP/CID, problem solving, conflict resolution and counselling

• Clear understanding of organisational and individual factors impacting on people performance in context of employer HR / IM needs.

• Able to work within the ER and IR environment of the customer organization.

• Able to view issues and problems from the business, customer and personal perspective

• Self motivation and results orientation

• Able to live the values of:

• Respect

• Trust

• Customer focus

• Initiative

 

To Apply:

If you think you have the skills required and would like to be considered for this role please forward on your resume and cover letter in Word format to ???@???.??? call ????? ????? on (??) ???? ???? for a confidential discussion.

 

Only suitable candidates will be contacted.