Assistant Front Office Manager - Whitsunday Islands

 

Leading Australian Resort

Excellent Career Opportunity

Live and Work on Island

Reporting directly to the Front Office Manager, you will be responsible for overseeing the day to day activity of this busy Front Office Department. You will have proven experience in an Assistant Front Office Manager or senior Duty Manager capacity within a busy hotel or resort environment. In this role, you will be responsible for managing and dealing with all levels of guest requests and managing complaints, as they arise in an efficient and timely manner. You will be responsible for supervising a very busy Front Desk operation, providing guidance and support to Front Office Supervisor’s and Reception colleagues.

You will be career focused, with the ability to respond to situations quickly and efficiently, whilst providing a high level of service and attention to resort guests to ensure expectations are always exceeded. You will be an energetic and dynamic individual who is truly ready for a leadership role! Proven experience in a hotel or resort environment is essential. This is a fantastic opportunity to grow your hotel career in one of Australia’s leading island resorts! You will live and work on island in a terrific team environment in tropical north Queensland!