IT Service Desk Engineer - IT Services Company

 

Great team environment

Funky Offices

Bonus

Fantastic opportunity for an IT Help Desk Technician within a professional service environment.   

Roles like this one don't often come along, excellent company with great remuneration package, you even get paid training.  

Your Primary Responsibilities will include -     

• Provide Level 1-2 help desk support in a operation role     
• Assists with installations, configuration of servers, and ongoing usability of desktop & laptop computers, peripheral equipment and software with established standards and guidelines        
• Work with vendors to resolve technical problems with equipment and software        
• Interact with computer platforms in a multi-layered client server environment        
• Ensure desktops interconnect seamlessly with diverse systems including file servers, email servers, application servers and administrative systems        
• Train staff on basic use of hardware, software and remote access        
• Recommends and / or performs upgrades on systems        
• Works with Procurement staff to purchase hardware and software    

6 Months-2  years Experience using the following technologies -     

• It Qualification
• Windows 2000, XP and Vista    
• MS Office Suite 2000, 2003 and 2007        
• MS Active Directory and Exchange 2003    
• VPN
• Experience using a call ????? ?????     

Essential Skills -     

• Ensure problems are resolved according to SLAs        
• Excellent verbal and written skills        
• Strong Technical Aptitude        
• Strong Customer service skills        
• Ability to work under minimal supervision        
• Punctuality is essential        
• Ability to prioritise problems and appreciate business criticality      

This is a fantastic opportunity for an IT Help Desk Technician with excellent communication skills who can keep a cool head in stressful situations. This is an opportunity to work for a leading employer who rewards innovation and cherishes creativity, their aim is to get the best out of people through proactive personal development & growth & a flexible style of working. This is a fantastic opportunity offering ????? ????? salary package.    

Please apply below, or call ????? ????? on (??) ???? ???? for a confidential discussion.