Operations Manager
Exciting, diverse role in Darwin CBD
Professional, supportive team
Great salary package, plus excellent employee benefits
Our client is Australia's leading telecommunications company, who are seeking a full-time 'Operations Lead' with experience in a customer service and call ????? ?????.
As Operations Lead your duties will include:
- Working with Centre Manager to ensure the centre meets operational targets
- Collecting and collating data together with the production of reports
- Undertaking research on topics, participating in diverse projects, and reporting on projects allocated
- Scheduling and management of resources to business requirements
- Developing and implementing plans to improve operational performance and liaising with other stakeholders as required to ensure effective implementation
- Establishing and maintaining effective working relationships with peer groups and key internal stakeholders
The ideal candidate will have:
- A knowledge of call ????? ?????
- Proven experience or demonstrated ability in improving the operational performance of a successful customer service operation
- Proven strategic ability including advanced problem solving and data analysis
- Demonstrated staff development experience including coaching sales teams
- Excellent communicator with all levels of stakeholders
An excellent remuneration package is on offer, along with great employee benefits and discounts including discounted health, lifestyle, entertainment and shares怀And that's just the beginning!
If you're an 'operations professional' who can drive continuous improvement with both your people resources and processes, we want to talk to you.
APPLY NOW!
To apply for this please click the 'apply now' button or forward your resume via email to ???@???.???
For further information please contact ????? ????? at
Best Practice Skills on (??) ???? ????
