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CC Applications Specialist - Nortel
Permanent opportunity
Employer of choice
Technical hands on and client facing
Our client, a household name in the ICT industry is seeking a permanent Contact Centre Applications Specialist - Nortel.
Working as part of a small team of professionals your primary purpose in this role is to provide onsite Contact Centre operational support for a government client.
Your responsibilities will include incident management, troubleshooting, providing Contact Centre Technology and process subject matter expertise and advice, Contact Centre application management and optimisation, scripting, testing and translating customer business requirements into call ????? ????? logic.
The initial main focus of this role will be on Nortel Contact Centre technology skills. Are you a self sufficient relationship builder who has hands on experience with one or more of the following technologies...
1- MPS ???
2- CC6 ???
3- CS1K ???
If so, I want to hear from you. This is a fantastic opportunity to join a leading ICT organisation in a hands on technical role encompassing significant client interaction.
Only Australian citizens will be considered due to security clearance requirements.
To apply for this fantastic opportunity please email your resume to ???@???.??? call (??) ???? ???? to express your interest.
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