Member Service Officer

 

Great career opportunity

Great team environment

Great staff benefits

An opportunity has opened up to join our team in the part-time role of Member Service Officer located at our ADFA Branch. Defcredit is one of Australia’s larger credit unions, with a large branch network across Australia. Defcredit offer financial services to members of Australia’s Defence Force and we pride ourselves on providing excellent professional and personal service.

We are looking for an energetic, customer-focused individual, who will strive to exceed our member’s expectations. This is a multi-skilled role that involves providing advice on general banking services, investments, loans and insurance. You will also look for opportunities to cross-sell to deliver solutions that meet our member’s needs.

To be successful, you will have:

• Enthusiasm and a positive attitude.
• The ability to exceed customer expectations.
• Excellent organisation and attention to detail skills.
• Self-motivation with the ability to achieve monthly goals and targets.
• Prior experience in a banking, sales, or customer service environment will be well regarded.

Defcredit can offer you:

• An hourly rate of $19.75
• Monday - Friday hours: span of daily hours will be negotiated with the successful candidate
• Comprehensive product and sales training
• A fun and friendly team environment
• A yearly uniform allowance of $600
• Plus lots of other benefits under our 'Appreciate' program including discounts on products and services.

If you'd like to join our dynamic and friendly team, please click on Apply Now to complete our on-line application process. Please ensure that you attach a current resume with your application.