customer service

 

CUSTOMER SERVICE PROFESSIONALSWORK FOR A CALL ????? ????? A DIFFERENCE Global Company Career Progression Guaranteed Permanent Hours Inbound Calls Interesting calls with variety Full Paid Training ProvidedSitel is the worlds largest outsourcing company that offers a range of call ????? ????? in more than 140 locations globally. Our clients include some of the most well recognised brands in the world. Our associates technically work for Sitel but when you are providing customer care for one of our clients, you also become a proud representative of that company as well.We currently have permanent full time and part time positions available at our Burnie and Devonport sites for Customer Service Professionals, who will be handling customer calls for one of Australias most well known insurance brands.All customer calls are inbound and the types of duties you will undertake include: Providing quotes on insurance policies Promoting and holding value add conversations Updating customer details; and Maintaining our clients customer relationship management systems. You must be computer literate and previous customer service experience is desirable. Completion of a contact centre qualifi cation will be well regarded but is not essential to you successfully securing ????? ????? these roles. In return Sitel offers you a role that guarantees you permanent hours, provides opportunities for career advancement and a working environment that is supportive, team orientated and friendly.Our operating hours are Monday - Friday 8.30am 8.30pm, with some Saturday work required on a rotating basis.Successful applicants must be available to undertake 10 weeks full time paid class room and on the job training at our Devonport Call ????? ?????, commencing 23rd November 2009. If you have what it takes to join a growing global workforce of customer-focused associates, want to transfer to a new industry or want to develop your contact centre career, then we want to hear from you today!Please forward your application including a copy of your current CV to: HR Consultant, Sitel Australia, 17-19 King St., Devonport 7310; or by e-mail to: ???@???.??? be received by cob Wednesday 11th Nov (??) ???? ???? ME