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1st Level Support Officer - Help Desk - Desktop
1st level support
H/W S/W Support
South side location
This South side based manufacturing ????? ????? it's field in Australia. They currently have a vacancy for a 1st level support officer initially for a 6 months contract.
In this role you will be resolving telephone queries from users and logging calls in the help desk system and providing level 1 hardware and software support. You will have some commercial experience in a similar position including a keen desire to continue to build your skills and knowledge within a reputable organisation.
Expected duties;
- Help desk logging of calls
- Call ????? ????? other IS resources
- Software and Hardware trouble shooting within a Windows and Microsoft Office environment
- Hardware and Peripheral support including PC builds, printer configuration etc
You will bring ????? ????? role;
- Demonstrated 1st level support experience
- Capable software and hardware diagnosis skills
- Excellent communication both verbal and written
- Developed customer service skills
- Industry certification is highly desired
This is fantastic opportunity to secure valuable experience in the IT support arena.
Please apply now to Jonathan Garner with your current resume.
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