www.dnb.com.au

Collection Officer Insurance

Work as part of a great collections team, using your excellent negotiation, time management, communication and customer service skills!

• Team environment
  
• Training and on-going support provided
  
• Incentive scheme: attractive base + OTE

Dun and Bradstreet
This is an opportunity to join Dun & Bradstreet, one of the world's leading providers of receivables management services (RMS). RMS is a rapidly-growing, performance oriented business unit and we need a highly motivated, results-oriented individual to join our dynamic team in Brisbane.

Role Responsibility
As a Collection Officer - Insurance, you will be responsible for managing the recovery of our clients' accounts. The role involves motivating our customers' debtors to promptly settle their outstanding accounts, resolve disputes through negotiation and maintain an uncompromising attitude towards exceptional customer service.

Role Requirements
You must be able to clearly demonstrate that you possess:

• The ability to professionally handle Insurance based recovery matters whilst maintaining the highest levels of customer service;
• Proven and effective communication and negotiation skills developed through dealing with a range of internal and external customers
• Demonstrated ability to influence and persuade others in order to achieve your goals;
• A strong work ethic, with a proven desire to succeed, and achieve and exceed targets;
• Strong PC skills.

A sound working knowledge of Insurance recovery processes is essential. Previous experience in a mercantile agency or the Insurance industry recovering motor vehicle damages claims will be most highly regarded. This is an excellent opportunity for a Collector who can demonstrate a strong track record of results.

Additional information regarding Dun & Bradstreet can be obtained from our website: www.dnb.com.au

To apply please click on the "Apply" button below and complete our online application form.

For technical support with our application form go to - http://www.onetest.com.au/support to view online help.

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