Passion for our People
To achieve outstanding results we need outstanding people, who work together to make First Mobile and Vodafone successful.
- We seek to attract, develop, reward and retain outstanding individuals.
- We believe in empowerment and accountability.
- We enjoy what we do.
- We believe in the power of our teams.
- We believe in maintaining integrity in all of our actions.
Passion for our Customers
Our customers have chosen to trust us. In return, we must strive to anticipate and understand their needs & delight them with our service.
- We value our customers above everything else and aspire to make their lives richer, more fulfilled and more connected.
- We must always listen and respond to each of our customers.
- We will strive to delight our customers, anticipating their needs and delivering greater quality & more value, faster than anyone else.
Passion for Results
We are action-oriented and driven by a desire to be the best.
- We are committed to be the best in all we do.
- We all play our part in delivering results.
- We seek speed, flexibility and efficiency in all we do.
What are we looking for?
- Sales people who are:
- Experienced within a sales/retail/hospitality or customer focused environment.
- Mature minded and possess integrity to provide outstanding sales solutions & superior customer service.
- Motivated by working towards achieving sales targets & KPI's.
- Customer service focused.
- Positive & energetic.
- Flexible & reliable to work across a seven day rotating roster, including evenings & weekends.
- Excellent communicators who possess strong interpersonal & presentation skills.
- Able to work unsupervised and demonstrate initiative.
- Proven problem solvers.
- Interested in telecommunications/mobile phones/wireless technology.
- Computer savvy including MS Word, MS Excel, Internet & Email.
- Managers must possess:
- Previous management experience within a sales, retail, hospitality or customer focused environment.
- Willingness to take full accountability for store performance.
- Demonstrated financial ability to increase store revenue, gross margin and manage expenses including wages & stock.
- A continuous focus on improving in-store merchandising.
- A strong customer focus.
- Proven leadership & motivational ability.
- Business acumen & analytical ability.
- An ability to mentor & coach a sales team to achieve/exceed store KPI's.
- Experience in conducting employee training & performance management.
- An ability to adhere to company policies & procedures.
Employee Benefits
The success of our business is driven by the success of our staff. As a result we are committed to rewarding hard work and offer a competitive salary & benefits package.
This includes.
- Competitive salary & incentives.
- Discounts on your Vodafone bill.
- Extensive induction training.
- Ongoing training & development.
- A supportive environment designed to encourage & coach you to realize your potential.
