Certificate III in Tourism (Retail Travel Sales) SIT30207

Course overview

The Open Colleges nationally recognised Certificate III in Tourism (Retail Travel Sales) will deepen your understanding of cultural expectations and the wider functions of the tourism market.

Course structure

Access and interpret product information, Book and coordinate supplier services, Communicate on the telephone, Construct normal international airfares, Construct promotional international airfares, Control reservations or operations using a computerised system, Deal with conflict situations, Design and produce business documents, Develop and update tourism industry knowledge, Energy balance, body weight and composition for sports and fitness, Follow health, safety and security procedures (core), Operate an online information system (core), Perform office procedures, Prepare quotations, Process financial transactions (elective), Process travel-related documentation, Sell tourism products and services, Source and provide Australian destination information and advice (core), Source and provide international destination information and advice, Use business technology, Work in a socially diverse environment, Work with colleagues and customers