Company profile

Credit Union Australia

Credit Union Australia is one of Australia's leading providers of retail financial services. At CUA, we pride ourselves on the delivery of quality service to our members, and on our values-based culture.

We are a national organisation with employment opportunities available in Queensland, New South Wales, Australian Capital Territory, Victoria and Western Australia. We currently have three hub offices in Brisbane, Melbourne and Sydney and have approximately 70 branches nationally.

We can offer employment in areas such as front line branch roles, contact centre, retail lending, marketing, human resources, information technology and administration such as lending, finance and credit management.

What we are about

At CUA we aim to make a positive contribution to the lives of our members by offering exceptional products and services geared towards their needs. This can only be achieved through the efforts of our people, supported by our high standards of member service and trusted advice.

Our vision is to be “the leading member owned banking alternative in Australia”. We aim to achieve this through our values, which are central to everything we do.

Our values…Trust –Teamwork – Service – Innovation –
Social Responsibility – Performance
Our leadership principles…“Share the Vision and Lead by Example”

At CUA, we expect that every team member in our credit union will embody these values and play a vital role in our success.

What we can offer you

•  Great staff discounts on many of our products, including personal and home loans, insurance, health insurance and international travel.
•  Benefits such as uniform subsidy, family friendly policies and flexible employment conditions.
•  A staff reward and recognition program which recognises outstanding behaviour demonstrating your affiliation with our values.
•  Opportunities to learn and develop in your role
•  The opportunity to give something back to the community by supporting charity events, local sporting clubs and associations, and other community organisations.

Our employees enjoy being part of the largest credit union in the country. CUA's staff have made the organisation an industry leader, as our outstanding achievements to date have shown. CUA is the proud winner of the Credit Union of the Year Award in the Consumer Finance Awards 2007 and came third in the Product Innovator of the Year category. We believe that the future looks just as prosperous and challenging.

CUA is an equal opportunity employer and is recognised as Employer of Choice for Women by the EOWA.

To find out more about our organisation and employment opportunities please go to