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Online Customer Service Supervisor - Lingerie/Swimwear/Kidswear
Leading online lingerie/swimwear retailer
Young, casual, dynamic work environment
Fast growing, well established online company
Australia's leading online lingerie & swimwear company is currently looking for an Online Customer Service supervisor to lead our small team of customer service staff. This is your chance to put your mark on a department and mould the team based on your experience in customer service.
- BELROSE LOCATION
- Generous staff discount
- Immediate start
- Monday-Friday
- Full time position
Duties/Responsibilities include:
- Answering ????? ????? by phone and email
- Processing customer returns
- Ordering ????? ????? stock from suppliers
- Monitoring ????? ????? junior staff
- Setting policies and procedures in place for the team
- Working closely with the Management team
- General ad-hoc duties
Successful candidates should have:
- Previous customer service, customer facing and/or fashion experience
- Experience using web-based applications and Outlook mail client
- Confident and professional phone manner
- Strong communication skills
- Pro-active attitude
- An interest in fashion
Salary based on the skills & experience of the successful candidate.
Don’t miss this opportunity to join this fast growing online business.
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