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Team Lead - Application Production Support - Financial Services!

 

  • North Sydney Based

  • Financial Services Company

  • Permanent Opportunity

    • The client is not just a leading financial service organisation in the wealth management industry, but it is renown for its dynamic and proactive culture. People work closely as a team, with open communications and work life balance being exemplified.

    This is an opportunity for an experience Project/Team lead to assist the Development and Support Manager and work with one of the key support teams within the company. In this role you will assist with leadership of a team of 20+ people in delivery and support of a range of services and system design.

    The main tasks will be:
    - assisting the Development and Support Manager and Release Manager with team leadership
    - Provide operational support and ongoing issues management
    - working with the Solution Designer for ongoing development lifecycle tasks
    - schedule tasks, day-to-day tracking, deliverables management, signoff and governance and status reporting

    For this role, we are looking for:
    - experienced Project/Team Leaders with a background in production support
    - operational incident/issue management experience - preferably knowledge of ITIL Framework
    - Work Management (Workflow Systems) experience
    - experience with the system development lifecycle
    - financial management experience would be ideal!
    - coaching and mentoring ????? ?????
    - overall, good planning, people skills and task/time management skill
    - experience with one or more of the following: Tibco iProcess / Staffware, Smalltalk, Tower, Oracle DB & Forms, PL/SQL, VB6, .Net or automated testing tools (QTP)

    You must be a strategic thinker and have outstanding communication and interpersonal skills as the role requires extensive dealings with the business, senior management and vendors.

    The role will act as a direct career path to a Development and Support Manager role.

    If you are ready to take the next step in your career, please send through your cv to ???@???.??? contact Steph on (??) ???? ????.