From humble beginnings in a re-furbished Gold Coast toy store in 1995, Fone Zone has grown to become Australia 's largest specialist retailer of mobile communications, with over 130 stores across every state and territory.
The driving force behind Fone Zone's success - almost from day one - has been the promise to customers, to provide “More Mobile for Your Money with Less Confusion … Guaranteed!” Through this promise, Fone Zone strives to take the confusion out of constantly evolving mobile communications technology and services by offering the best customer service and providing solutions in a simple and easy to understand language.
In the simplest of terms, Fone Zone's customer service philosophy is encapsulated within the four letters that define the CARE program - Customers Are Really Everything. This program aims to motivate and empower Team Members to create a positive and lasting impression with customers before, during and after their purchase. This program has and continues to be Fone Zone's key point of difference, consisting of a host of innovative customer service initiatives that are not replicated anywhere else in the telecommunications industry and by few others in retail.
We have some of the best employee benefits in the industry including your borth day off, for more information check out our web site.
For more information, visit www.fonezone.com.au
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